Help
Frequently asked questions
Delivery, payment, returns and choosing a fragrance.
Are your products original?
Yes. Every bottle we sell is original, sourced from the perfume houses or their authorised distributors. Our decants are poured from original bottles.
How much does delivery cost?
Delivery is free on orders of ৳3,000 or more. Below that, delivery costs ৳60 inside Dhaka and ৳120 elsewhere in Bangladesh. The exact charge is shown at checkout.
How long does delivery take?
Orders usually arrive in 1–2 days inside Dhaka and 2–3 days elsewhere in Bangladesh. Couriers, weather and holidays can sometimes cause delays.
How do I pay?
Pay online at checkout with bKash, Nagad, card and other methods, or choose cash on delivery and pay when your order arrives, with no advance payment.
Do you deliver outside Dhaka?
Yes, we deliver anywhere in Bangladesh.
What is a decant?
A decant is a smaller portion of a fragrance, poured from the original bottle into a travel bottle. It is an easy way to try a scent before buying the full bottle.
What is the difference between attar and perfume?
Attar (perfume oil) is a concentrated, oil-based fragrance, usually alcohol-free, applied in small amounts directly to the skin. Perfume (eau de parfum) is alcohol-based and sprayed. Attars tend to sit closer to the skin; perfumes project more.
Can I return a product?
Unopened and unused bottles can be returned within 15 days of purchase. Damaged or defective items are replaced or refunded. See our Refund and Returns Policy for details.
Can I visit your shop?
Yes. Our boutique is at Shop 1, House 37, Peer Saheber Goli, Shantinagar, Dhaka 1217. You can smell fragrances in person before you buy.
How can I get help choosing a fragrance?
Message us on WhatsApp or call 01319-629223. Tell us the scents you like and we will suggest a few to try.
